4 Essential strategies for implementing an incident management system

For organizations subject to environmental regulatory compliance, incident management can become a complex business process, with specific recording and reporting requirements and with significant risks involved.  Designing an incident management system that meets not only regulatory requirements, but
 also a company’s current and future business needs, calls for strategic thinking and planning throughout multiple layers of the organization.

Incident management often encompasses the perceived “dirty laundry” of an organization – spills, injuries, safety hazards, near misses and more. However a strategically designed – and successfully implemented – incident management system can provide organizations with a centralized mechanism to identify, analyze and correct incidents.

There are four essential strategies you should employ when implementing an incident management system:

  1. Ask Strategic Questions. What do you need to report on? What data do you want to see? What trends need to be tracked?
  2. Utilize Workflows. Workflows will enable you to create standardized, yet flexible, methods of data collection. 
  3. Embed root cause analysis (RCA) with workflows. Use RCA to understand why an incident occured - so you can avoid it in the future. 
  4. Plan towards a successful system implementation. Begin implementation at sites where you know you gain some quick "wins" to ramp up support for the project.  

Enviance's white paper – “Stop the Sleuthing: Designing An Incident Management System That Works” – examines in greater detail the necessary steps businesses should take to ensure a successful and strategic incident management system design for their organization.  


Click here to download the white paper.

Topics: Incident Management, Environmental - Incident Management